How do I set up my Helpr payment account?

After a family adds you as a care provider, here's how to get your account set up:

1. Register your email at helprs.helpr-app.com and create a password
2. Enter your date of birth and sign the care provider attestation
3. Add your bank account or debit card to Stripe* — this is how Helpr will pay you

*Providers located in China, Lebanon, or Ukraine should select the option to create a Wise account instead of a Stripe account.

You'll also receive a welcome email from Helpr with a link to get started.

• The subject line is: "Welcome to Helpr! Get ready for care with the [family name] family."
• Can’t find it? Check your spam or junk folder, or contact Helpr Customer Support — we're happy to resend it. For the fastest response, include your full name and the full name of the person who added you.

Helpr tips:

To avoid payment delays:

• Set up your Helpr payment account as soon as possible.
• Keep your payment account up-to-date with a valid bank account or debit card. If you make any changes to your bank or card, update the details in your payment account too.
• Use a bank account rather than a card whenever possible since they don’t expire.